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Ordering and Payments

Welcome to TheKiss Lingerie! We’re here to make your shopping experience as seamless and delightful as possible. Here’s a comprehensive guide on how to place orders and the payment options available to you:

Placing an Order

Browse Our Collection:

Explore our beautiful range of lingerie, from everyday essentials to special occasion pieces. Use the filters to find exactly what you're looking for.

Select Your Size:

Choose the perfect size using our detailed size guide. If you’re unsure, feel free to reach out to us via chat or email for assistance.

Add to Bag:

Once you’ve found your desired items, select your size and click "Add to Bag". You can continue shopping or proceed to checkout when you're ready.

Review Your Bag:

Click on the shopping bag icon to review your selected items. Ensure everything is correct, then click "Checkout".

Enter Shipping Details:

Fill in your shipping information accurately to ensure a smooth delivery process. Double-check your address to avoid any delays.

Choose Your Payment Method:

Select your preferred payment method from the options available.

Payment Options

Credit/Debit Cards:

We accept major credit and debit cards including Visa, MasterCard, and American Express. Enter your card details securely at checkout.

PayPal:

Pay quickly and securely using your PayPal account. Simply select PayPal at checkout and follow the prompts.

Apple Pay:

For a faster checkout experience, use Apple Pay. Select the option at checkout and complete your purchase using your device’s secure payment system.

Gift Cards:

Redeem TheKiss Lingerie gift cards by entering the unique code at checkout. The gift card balance will be applied to your order total.

Order Confirmation

After placing your order, you will receive an email confirmation with your order details. Please keep this email for your records.

If you do not receive a confirmation email within a few minutes of placing your order, check your spam folder or contact us for assistance.

Order Processing

Orders are processed Monday through Friday, excluding holidays. Please allow 2 to 5 business days for order processing before shipment.

During peak periods, such as sales or holidays, processing times may be slightly longer.

Secure Payments

Your security is our priority. Our website, built on the Shopify platform, uses SSL (Secure Socket Layer) encryption to ensure your payment information is protected. We do not store your credit card details on our servers.

Contact Us

If you have any questions or need assistance with your order or payment, please contact us via chat or email. Our team is here to help make your shopping experience as effortless and enjoyable as possible.

We hope this guide helps you enjoy a smooth and satisfying shopping experience with TheKiss Lingerie. Thank you for choosing us!

Size Guide

Calculate your bra size

? Don't know how to measure? See our guide
Your perfect size
32DD
US 32DD • UK 32DD • EU 70E
i Choose the smaller cup for a more defined, sculpted feel. Choose the larger cup for a softer, more relaxed embrace.

Band Size

Underbust Size
27"-28.5"32
29"-30.5"34
31"-32.5"36
33"-34.5"38
35"-36.5"40

Cup Size

Difference between
Bust and Underbust
4″–4.5″AA
4.5″–5.5″A
5.5″–6″B
6″–7″C
7″–8″D
8″–8.5″DD
8.5″–9.5″DDD
9.5″–10″G

How to Measure Guide

Step 1: Underbust → Band Size

Wrap the measuring tape snugly (but not tightly) around your ribcage, directly under your bust. Keep the tape level and parallel to the floor. This measurement determines your band size.

Step 2: Bust

Measure around the fullest part of your bust, keeping the tape parallel to the floor. Let the tape rest gently against your body — not loose, not constricting.

Step 3: Find your Cup Size

Subtract your underbust measurement from your bust measurement. The difference between these two numbers determines your cup size.

Pro Tip: Measure over bare skin or light clothing for the most accurate result.

Calculate your bralette size

? Don't know how to measure? See our guide
Your perfect size
M
US 6 • UK 10 • EU 38

Bralette Size

Size Bust Underbust
XS32-33.524.5-26.52
S34-3527-284
M35.5-36.528.5-306
L37-3830.5-328
XL38.5-4032.5-3410
2XL40.5-4234.5-3612
3XL42.5-4436.5-3814
4XL44.5-4638.5-4016

How to Measure Guide

Step 1: Underbust

Wrap the measuring tape snugly (but not tightly) around your ribcage, directly under your bust. Keep the tape level and parallel to the floor.

Step 2: Bust

Measure around the fullest part of your bust, keeping the tape parallel to the floor. Let the tape rest gently against your body — not loose, not constricting.

Pro Tip: Measure over bare skin or light clothing for the most accurate result.

Calculate your panties size

? Don't know how to measure? See our guide
Your perfect size
XS
US 2 • UK 6 • EU 34

Body Size

Size Waist Hips
XS24-25.235.4-36.62
S25.6-26.837-38.24
M27.2-28.338.6-39.86
L28.7-29.940.2-41.38
XL30.3-31.941.7-43.310
2XL32.3-33.943.7-45.312
3XL34.3-36.244.5-46.114
4XL36.6-38.246.5-4816

How to Measure Guide

Step 1: Measure Your Waist

Measure around the narrowest part of your natural waistline, keeping the tape comfortably snug but not tight.

Step 2: Measure Your Hips

Stand with your feet together. Wrap the tape around the fullest part of your hips and buttocks, keeping it parallel to the floor.

Pro Tip: Measure over bare skin or light clothing for the most accurate result.

Calculate your bodysuit size

? Don't know how to measure? See our guide
Your perfect size
M
US 6 • UK 10 • EU 38

Body Size

Size Bust Waist Hips
XS32.3-33.524-25.235.4-36.62
S33.9-3525.6-26.837-38.24
M35.4-36.627.2-28.338.6-39.86
L37-38.228.7-29.940.2-41.38
XL38.6-40.230.3-31.941.7-43.310
2XL40.6-42.132.3-33.943.7-45.312
3XL42.5-44.134.3-36.244.5-46.114
4XL44.5-46.136.6-38.246.5-4816

How to Measure Guide

Step 1: Bust

Measure around the fullest part of your bust, keeping the tape parallel to the floor. Let the tape rest gently against your body — not loose, not constricting.

Step 2: Waist

Wrap the tape around the narrowest part of your waist — your natural curve. Keep it comfortable and level, and breathe out normally before noting the measurement.

Step 3: Hips

Measure around the fullest part of your hips and seat. Stand naturally and make sure the tape stays smooth and straight — no squeezing.

Pro Tip: Measure over bare skin or light clothing for the most accurate result.

Calculate your leg garter size

? Don't know how to measure? See our guide
Your perfect size
XS-M

Leg Garter Size

Size Thigh
XS-M17.5-23
L-XL23.5-27.5
2XL-4XL28-33.5

How to Measure Guide

Thigh Circumference

Wrap the tape around your upper thigh where the garter will sit. Keep the tape snug but relaxed for a comfortable, secure fit.

Pro Tip: Measure over bare skin or light clothing for the most accurate result.

Perfect fit guarantee

  • 30-day free exchanges & returns Find your perfect fit, risk-free
  • Real fit support Real fit support from real people — Our expert team is here to help.
  • Zero stress Zero stress. Zero second-guessing — Shop with complete confidence.