Ordering and Payments

Welcome to TheKiss Lingerie! We’re here to make your shopping experience as seamless and delightful as possible. Here’s a comprehensive guide on how to place orders and the payment options available to you:

Placing an Order

Browse Our Collection:

Explore our beautiful range of lingerie, from everyday essentials to special occasion pieces. Use the filters to find exactly what you're looking for.

Select Your Size:

Choose the perfect size using our detailed size guide. If you’re unsure, feel free to reach out to us via chat or email for assistance.

Add to Cart:

Once you’ve found your desired items, select your size and click "Add to Cart". You can continue shopping or proceed to checkout when you're ready.

Review Your Cart:

Click on the shopping cart icon to review your selected items. Ensure everything is correct, then click "Checkout".

Enter Shipping Details:

Fill in your shipping information accurately to ensure a smooth delivery process. Double-check your address to avoid any delays.

Choose Your Payment Method:

Select your preferred payment method from the options available.

Payment Options

Credit/Debit Cards:

We accept major credit and debit cards including Visa, MasterCard, and American Express. Enter your card details securely at checkout.

PayPal:

Pay quickly and securely using your PayPal account. Simply select PayPal at checkout and follow the prompts.

Apple Pay:

For a faster checkout experience, use Apple Pay. Select the option at checkout and complete your purchase using your device’s secure payment system.

Gift Cards:

Redeem TheKiss Lingerie gift cards by entering the unique code at checkout. The gift card balance will be applied to your order total.

Order Confirmation

After placing your order, you will receive an email confirmation with your order details. Please keep this email for your records.

If you do not receive a confirmation email within a few minutes of placing your order, check your spam folder or contact us for assistance.

Order Processing

Orders are processed Monday through Friday, excluding holidays. Please allow 2 to 5 business days for order processing before shipment.

During peak periods, such as sales or holidays, processing times may be slightly longer.

Secure Payments

Your security is our priority. Our website, built on the Shopify platform, uses SSL (Secure Socket Layer) encryption to ensure your payment information is protected. We do not store your credit card details on our servers.

Contact Us

If you have any questions or need assistance with your order or payment, please contact us via chat or email. Our team is here to help make your shopping experience as effortless and enjoyable as possible.

We hope this guide helps you enjoy a smooth and satisfying shopping experience with TheKiss Lingerie. Thank you for choosing us!